Videx Security has appointed James Gray to Project Manager, as the business looks set to grow its client base. The appointment follows an even greater focus for the business in working with more local authorities and housing associations and educating and advising them on the most appropriate entry systems to use for their building requirements and residents’ needs.
In his role, James will be managing and taking care of customers from the very beginning of a door entry installation, the estimation stage, through to the end of the process when the system is finished, wired and installed. He will also spend a lot of time on development sites to ensure a smooth installation process and offer hands on support to customers and engineers so that the system operates to the best of its ability, to meet the needs of its users.
James joined Videx in 2009 as an apprentice in the repairs and production team. Following a successful apprenticeship, he moved into the technical department where he handled trouble shooting and technical issues and ensured any problems customers encountered were resolved swiftly and appropriately. As we enter 2019, James is now Project Manager, a national role which will see him manage large scale specialist projects that particularly focus on housing association and local authority access control and the entry and security challenges the sector faces.
“I joined Videx as an apprentice 10 years ago and, during this time, I have gained a vast amount of experience, knowledge and skill in the access control market which puts me into a strong position to fulfil the potential of the Project Manager role,” said James. “A key regulation in the social housing market is Secured by Design (SBD), the UK police initiative for designing out crime by physical security, that aims to reduce crime through effective environmental design. The scheme calls for the installation of security products that meet police approved standards to help reduce crime and anti-social behaviour using the principles of SBD. Videx were the first door entry manufacturer to achieve Secured by Design accreditation in 2013 with a range of products tested to STS202 BR2 level of burglary resistance, and it continues to be a vital part of our advice and assistance especially with social housing installations.”
As Project Manager, James will also explain how Videx systems can integrate seamlessly with other technology to provide a complete security package. This includes demonstrating how Videx systems can work with other providers such as Milestone CCTV software and Holywell burglary alarms, so that end users receive a holistic and all-inclusive service.
Neil Thomas, National Sales Manager at Videx, added: “It’s great to see how James has risen through the ranks at Videx, starting out as a young apprentice a decade ago, and now taking on a vital role within the company that requires extensive and specific knowledge and understanding of key issues within the access control market as well as specific sectors like social housing. James has a wealth of technical experience and skills that enables him to manage our larger scale projects, where education and guidance on key issues such as regulations, specific requirements and common security challenges form a vital part of the job. 2019 has a lot in store for us – we cannot wait to get started!”